Privacy policy
1. General provisions
1.1 This privacy policy of the Online Store phdoctorlab.pl is informative, which means that it is not a source of obligations for Service Users or Customers of the Online Store. The privacy policy contains mainly the rules regarding the processing of personal data by the Administrator in the Online Store, including the grounds, purposes and period of personal data processing and the rights of data subjects, as well as information on the use of cookies and analytical tools in the Online Store. t6>
1.2 The administrator of personal data collected via the Online Store is PH DOCTOR N&D WIŚNIEWSCY S.K.A. based in Wyszków (address: ul. Fryderyka Chopina 13 / U2, 07-200 Wyszków); entered into the Register of Entrepreneurs of the National Court Register under the number KRS 0000951237 NIP 7622012301; REGON 388686123 - hereinafter referred to as the "Administrator" and being at the same time the Service Provider of the Online Store and the Seller.
1.3 Personal data in the Online Store are processed by the Administrator in accordance with applicable law, in particular in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to processing personal data and on the free movement of such data, and repealing Directive 95/46 / EC (general data protection regulation) - hereinafter referred to as "GDPR" or "GDPR Regulation". The official text of the GDPR Regulation:
http://eur-lex.europa.eu/legal-content/PL/TXT/?uri=CELEX%3A32016R0679
1.4 Using the Online Store, including making purchases, is voluntary. Similarly, the provision of personal data by the Service Recipient or Customer using the Online Store is voluntary, subject to two exceptions: (1) concluding contracts with the Administrator - failure to provide in the cases and to the extent indicated on the Online Store website and in the Regulations of the Online Store and this policy privacy of personal data necessary to conclude and perform a Sales Agreement or contract for the provision of Electronic Services with the Administrator results in the inability to conclude this contract. Providing personal data is in this case a contractual requirement and if the data subject wants to conclude a given contract with the Administrator, he is obliged to provide the required data. Each time, the scope of data required to conclude a contract is previously indicated on the website of the Online Store and in the Regulations of the Online Store; (2) statutory obligations of the Administrator - providing personal data is a statutory requirement resulting from generally applicable legal provisions imposing an obligation on the Administrator to process personal data (e.g. data processing for the purpose of keeping tax or accounting books) and failure to provide them will prevent the Administrator from performing these obligations.
1.4.1. Using the Online Store requires the processing of the customer's personal data in the following areas: name and surname, telephone number, e-mail address, shipping address, billing address. The data will be processed by PH DOCTOR N&D WIŚNIEWSCY S.K.A. based in Wyszków (address: ul. Fryderyka Chopina 13 / U2, 07-200 Wyszków) to the extent necessary to conclude and perform the contract. Transaction data, including personal data, may be transferred to "Polskie ePłatności" limited liability company based in Tajęcina (formerly "Paylane" sp. Z o.o.), address: Tajęcina 113, 36-002 Jasionka, KRS: 0000227278, NIP 5862141089 and REGON 220010531. to the extent necessary to handle the payment for the order.The customer has the right to access their data and correct them. Providing data is voluntary and at the same time necessary to use the Online Store.
1.5 Providing personal data by Website Users is voluntary. Customers' personal data will be processed for the purposes of purchasing goods, data processing is necessary to perform the contract or by granting appropriate consent, for the marketing of our products and services and for participation in the Newsletter service. In the case of purchase of goods, personal data will be processed for the proper implementation of the purchase and sale contract for our products, as well as their shipment. Failure to provide personal data necessary to conclude a purchase contract results in the refusal to conclude this contract.
1.6 The legal basis for the processing of personal data in the field of marketing of products and services and participation in the Newsletter service is consent, while in the case of purchasing goods, data processing is necessary for the performance of the contract.
1.7 The administrator takes special care to protect the interests of persons to whom the personal data processed by him is concerned, and in particular is responsible and ensures that the data collected by him are: (1) processed in accordance with the law; (2) collected for specified, lawful purposes and not subjected to further processing incompatible with these purposes; (3) factually correct and adequate in relation to the purposes for which they are processed; (4) stored in a form enabling the identification of persons to whom they relate, no longer than it is necessary to achieve the purpose of processing, and (5) processed in a manner ensuring adequate security of personal data, including protection against unauthorized or unlawful processing and accidental loss, destruction or damage by appropriate technical or organizational measures.
1.8 Taking into account the nature, scope, context and purposes of processing as well as the risk of violating the rights or freedoms of natural persons with different probability and severity of risk, the Administrator implements appropriate technical and organizational measures to ensure that the processing takes place in accordance with this regulation and to be able to demonstrate it. These measures are reviewed and updated as necessary. The administrator uses technical measures to prevent the acquisition and modification by unauthorized persons of personal data sent electronically.
1.9 All words, expressions and acronyms appearing in this privacy policy and beginning with a capital letter (e.g. Seller, Online Store, Electronic Service) should be understood in accordance with their definition contained in the Regulations of the Online Store available on the Online Store website.
2. Grounds for processing personal data
2.1 The Administrator is entitled to process personal data in cases where - and to the extent that - at least one of the following conditions is met: (1) the data subject has consented to the processing of his personal data in one or more specific goals; (2) processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract; (3) processing is necessary to fulfill the legal obligation incumbent on the Administrator; or (4) processing is necessary for the purposes of the legitimate interests pursued by the Administrator or by a third party, except where these interests are overridden by the interests or fundamental rights and freedoms of the data subject, requiring the protection of personal data , in particular when the data subject is a child of
2.2 The processing of personal data by the Administrator requires each time the existence of at least one of the bases indicated in point 2.1 of the privacy policy. The specific grounds for processing the personal data of Service Users and Customers of the Online Store by the Administrator are indicated in the next section of the privacy policy - in relation to the given purpose of personal data processing by the Administrator.
3. Purpose, basis and period of data processing in the online store
3.1 Each time the purpose, basis and period as well as the recipients of personal data processed by the Administrator result from actions taken by a given Service User or Customer in the Online Store or by the Administrator.
3.2 The Administrator may process personal data as part of the Online Store for the following purposes, on the basis and during the periods indicated in the table below:
| Purpose of data processing | Legal basis for data processing | Data storage period |
| Performance of the Sales Agreement or contract for the provision of Electronic Services or taking action at the request of the data subject, before concluding the above-mentioned contracts | Article 6 (1) 1 lit. b) Regulations of the GDPR (performance of the contract) - processing is necessary for the performance of the contract to which the data subject is a party, or to take action at the request of the data subject, before concluding the contract | The data is stored for the period necessary to perform, terminate or otherwise terminate the concluded Sales Agreement or contract for the provision of Electronic Services. |
| Direct marketing | Article 6 (1) 1 lit. f) GDPR Regulations (legitimate interest of the administrator) - processing is necessary for purposes arising from the legitimate interests of the Administrator - consisting in caring for the interests and good image of the Administrator, his Online Store and striving to sell Products | The data is stored for the duration of the legitimate interest pursued by the Administrator, but no longer than for the period of limitation of the Administrator's claims against the data subject due to the business activity conducted by the Administrator. The limitation period is determined by the law, in particular the Civil Code (the basic limitation period for claims related to running a business is three years, and for a Sales Agreement - two years). The administrator may not process data for the purpose of direct marketing in the event of an effective objection in this regard by the data subject. |
| Marketing | Article 6 (1) (a) a) GDPR Regulations (consent) - the data subject has consented to the processing of his personal data for marketing purposes by the Administrator | The data is stored until the data subject withdraws his consent for further processing of his data for this purpose. |
| Bookkeeping | Article 6 (1) 1 lit. c) Regulations of the GDPR in connection with joke. 74 sec. 2 of the Accounting Act, i.e. of January 30, 2018 (Journal of Laws of 2018, item 395) - processing is necessary to fulfill the legal obligation incumbent on the Administrator | The data is stored for the period required by law requiring the Administrator to store accounting books (5 years from the beginning of the year following the financial year to which the data relates). |
| Determination, investigation or defense of claims that may be raised by the Administrator or that may be raised against the Administrator | Article 6 (1) 1 lit. f) GDPR Regulations (legitimate interest of the administrator) - processing is necessary for purposes resulting from the legitimate interests of the Administrator - consisting in establishing, investigating or defending claims that may be raised by the Administrator or which may be raised against the Administrator | The data is stored for the duration of the legitimate interest pursued by the Administrator, but no longer than for the period of limitation of claims that may be raised against the Administrator (the basic limitation period for claims against the Administrator is six years). |
| Using the website of the Online Store and ensuring its proper operation | Article 6 (1) 1 lit. f) GDPR Regulations (legitimate interest of the administrator) - processing is necessary for purposes arising from the legitimate interests of the Administrator - consisting in running and maintaining the website of the Online Store | The data is stored for the duration of the legitimate interest pursued by the Administrator, but no longer than for the period of limitation of the Administrator's claims against the data subject due to the business activity conducted by the Administrator. The limitation period is defined by law, in particular by the Civil Code (the basic limitation period for claims related to running a business is three years, and for a Sales Agreement - two years). |
| Keeping statistics and traffic analysis in the Online Store | Article 6 (1) 1 lit. f) GDPR Regulations (legitimate interest of the administrator) - processing is necessary for the purposes of the Administrator's legitimate interests - consisting in keeping statistics and analyzing traffic in the Online Store in order to improve the functioning of the Online Store and increase the sales of | The data is stored for the duration of the legitimate interest pursued by the Administrator, but no longer than for the period of limitation of the Administrator's claims against the data subject due to the business activity conducted by the Administrator. The limitation period is determined by the law, in particular the Civil Code (the basic limitation period for claims related to running a business is three years, and for a Sales Agreement - two years). |
4. Data recipients in the
Online Store4.1 For the proper functioning of the Online Store, including the implementation of Sales Agreements concluded, it is necessary for the Administrator to use the services of external entities (such as, for example, a software provider, courier or payment processor). The administrator uses only the services of such processors who provide sufficient guarantees to implement appropriate technical and organizational measures, so that the processing meets the requirements of the GDPR Regulation and protects the rights of data subjects.
4.2 The transfer of data by the Administrator does not take place in every case and not to all recipients or categories of recipients indicated in the privacy policy - the Administrator provides data only when it is necessary to achieve a given purpose of personal data processing and only to the extent necessary for its completed.
4.3 Personal data of the Service Users and Customers of the Online Store may be transferred to the following recipients or categories of recipients:
4.3.1 carriers / freight forwarders / courier brokers / warehouse and / or shipping operators. The Administrator provides the collected personal data of the Customer to the selected carrier, forwarder or intermediary performing shipments at the request of the Administrator, and if the shipment takes place from an external warehouse - to the entity servicing the warehouse and / or the shipping process - to the extent necessary to deliver the Product to the Customer.
4.3.2 entities handling electronic payments or by payment card - in the case of a Customer who uses the Online Store with the method of electronic payments or with a payment card, the Administrator provides the Customer's collected personal data to the selected entity servicing the above payments in the Online Store at the request of the Administrator in the scope of necessary to handle payments made by the Customer.
4.3.3 service providers supplying the Administrator with technical, IT and organizational solutions enabling the Administrator to run a business, including the Online Store and the Electronic Services provided through it (in particular computer software providers for running the Online Store, e-mail providers and hosting and software providers for company management and providing technical assistance to the Administrator) - the Administrator provides the collected personal data of the Customer to a selected supplier acting on his behalf only in the case and to the extent necessary to achieve a given purpose of data processing in accordance with this privacy policy.
4.3.4 providers of social plugins, scripts and other similar tools placed on the website of the Online Store, enabling the browser of the person visiting the website of the Online Store to download content from the providers of the said plugins and transferring the personal data of the visitor to the suppliers for this purpose.
5. Profiling in the
online store5.1 The GDPR Regulation imposes an obligation on the Administrator to inform about automated decision-making, including profiling referred to in art. 22 sec. 1 and 4 of the GDPR Regulation, and - at least in these cases - relevant information about the rules for their adoption, as well as the significance and anticipated consequences of such processing for the data subject. With this in mind, the Administrator provides information on possible profiling in this point of the privacy policy.
5.2 The Administrator may use profiling for direct marketing purposes in the Online Store, but the decisions made on its basis by the Administrator do not concern the conclusion or refusal to conclude a Sales Agreement or the possibility of using Electronic Services in the Online Store The effect of using profiling in the Online Store may be, for example, granting a given person a discount, sending a discount code, reminding about unfinished purchases, sending a Product proposal that may correspond to the interests or preferences of a given person or proposing better conditions compared to the standard offer of the Online Store. Despite profiling, a given person makes a free decision whether he will want to use the rebate received in this way or better conditions and make a purchase in the Online Store.
5.3 Profiling in the Online Store consists in an automatic analysis or forecast of a given person's behavior on the Online Store website, e.g. by adding a specific Product to the cart, browsing a specific Product page in the Online Store or by analyzing the previous history of purchases in the Online Store. The condition for such profiling is the Administrator having personal data of a given person in order to be able to send it, e.g. a rebate code.
5.4. The data subject has the right not to be subject to a decision which is based solely on automated processing, including profiling, and produces legal effects or significantly affects the person in a similar way.
6. Rights of the data subject
6.1 The right to access, rectify, limit, delete or transfer - the data subject has the right to request the Administrator to access their personal data, rectify it, delete it ("the right to be forgotten") or restriction of processing and has the right to object to the processing, and has the right to transfer his data. Detailed conditions for the exercise of the above-mentioned rights are set out in Art. 15-21 of the GDPR Regulation.
6.2 The right to withdraw consent at any time - a person whose data is processed by the Administrator on the basis of expressed consent (pursuant to art.6 par.1 letter a) or art. 9 sec. 2 lit. a) of the GDPR Regulation), it has the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
6.3 The right to lodge a complaint to the supervisory body - the person whose data is processed by the Administrator has the right to lodge a complaint with the supervisory body in the manner and mode specified in the provisions of the GDPR Regulation and Polish law, in particular the Act on protection of personal data. The supervisory body in Poland is the President of the Personal Data Protection Office.
6.4 Right to object - the data subject has the right to object at any time - for reasons related to his particular situation - to the processing of his personal data based on art. 6 sec. 1 lit. e) (public interest or tasks) or f) (legitimate interest of the administrator), including profiling based on these provisions. In such a case, the administrator is no longer allowed to process this personal data, unless he demonstrates the existence of valid legitimate grounds for processing, overriding the interests, rights and freedoms of the data subject, or grounds for establishing, investigating or defending claims.
6.5 Right to object todirect marketing - if personal data are processed for direct marketing purposes, the data subject has the right to object at any time to the processing of his personal data for such marketing purposes, including profiling, to the extent that the processing is related to such direct marketing
6.6 In order to exercise the rights referred to in this point of the privacy policy, you can contact the Administrator by sending an appropriate message in writing or using the contact form available on the Online Store website.
7. Cookies in the Online Store and Analytics
7.1 Cookies (cookies) are small text information in the form of text files, sent by the server and saved on the side of the person visiting the website of the Online Store (e.g. on the hard drive of the computer, laptop or on the smartphone's memory card - depending on which device is used by visitors to our Online Store). Detailed information on cookies, as well as the history of their creation, can be found, among others here: https://pl.wikipedia.org/wiki/HTTP_cookie.
7.2 Cookies that can be sent by the Online Store website can be divided into various types, according to the following criteria:
| Due to their provider: own (created by the Administrator's Online Store website) and belonging to third parties / entities (other than the Administrator ) | Due to their storage period on the device of the person visiting the website of the Online Store: session (stored until logging out of the Online Store or turning off the web browser) and permanent (stored for a specified time, defined via the parameters of each file or until it is manually deleted) | Due to the purpose of their use: necessary (enabling the proper functioning of the Online Store website), functional / preferential (enabling the adjustment of the Online Store website to the preferences of the website visitor), analytical and performance (collecting information on how to use the Online Store website), marketing, advertising and social media (collecting information about a person visiting the Online Store website in order to display personalized advertisements to that person and conduct other marketing activities, including on websites separate from the Online Store website, such as social networks |
7.3 The Administrator may process the data contained in Cookies when visitors use the Online Store website for the following specific purposes:
| Objectives using cookies in the Administrator's Online Store | identifying the Service Users as logged in to the Online Store and showing that they are logged in (necessary cookies) |
| saving Products added to the cart in order to place an Order (necessary cookies) | |
| remembering data from completed Order Forms, surveys or login data to the Online Store (necessary and / or functional / preferential cookies) | |
| keeping anonymous statistics showing how to use the Online Store website (statistical cookies) | |
| remarketing, i.e. research on the behavior of visitors to the Online Store through anonymous analysis of their activities (eg.repeated visits to specific pages, keywords, etc.) in order to create their profile and provide them with advertisements tailored to their expected interests, also when they visit other websites in the advertising network of Google Ireland Ltd. and Facebook Ireland Ltd. (cookies marketing, advertising and social) |
7.4 Checking in the most popular web browsers which Cookies (including the period of operation of Cookies and their provider) are currently sent by the Online Store website is possible in the following way:
| In Chrome: (1) in the address bar, click the lock icon on the left side, (2) go to the "Cookies" tab. |
In Firefox: (1) in the address bar, click the shield icon on the left, (2) go to the "Allowed" or "Blocked" tab, (3) click the "Cross-site tracking cookies" field, "Social Trackers" or "Tracked Content" |
In Internet Explorer: (1) click the "Tools" menu, (2) go to the "Internet Options" tab, (3) go to the "General" tab, (4) go to the "Settings" tab , (5) click "View files" |
| In the Opera browser: (1) in the address bar, click the lock icon on the left side, (2) go to the "Cookies" tab. |
in Safari: (1) click the "Preferences" menu, (2) go to the "Privacy" tab, (3) click the "Manage website data" field |
Regardless of the browser, using the tools available e.g. on the website: https://www.cookiemetrix.com/ or: https://www.cookie-checker.com/ |
7.5 By default, most web browsers available on the market accept saving cookies by default. Everyone has the option of specifying the conditions for the use of cookies using the settings of their own web browser. This means that you can, for example, partially limit (e.g. temporarily) or completely disable the option of saving Cookies - in the latter case, however, it may affect some of the functionalities of the Online Store (for example, it may be impossible to pass the Order path through the Order Form due to for not remembering the Products in the basket during the next steps of placing the Order).
7.6 The web browser settings in the field of cookies are important from the point of view of consent to the use of cookies by our Online Store - in accordance with the law, such consent may also be expressed through the settings of the web browser. Detailed information on changing cookies settings and their self-removal in the most popular web browsers are available in the help section of the web browser and on the following pages (just click on the link):
7.7 The Administrator may use Google Analytics, Universal Analytics services provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) in the Online Store. These services help the Administrator keep statistics and analyze traffic in the Online Store.The collected data is processed as part of the above services to generate statistics helpful in administering the Online Store and analyzing traffic in the Online Store.The data is collective. The Administrator, using the above services in the Online Store, collects such data as the sources and medium of obtaining visitors to the Online Store and the manner of their behavior on the Online Store website, information on devices and browsers from which they visit the website, IP and domain, geographic data and demographic data (age , gender) and interests.
7.8 It is possible for a given person to easily block information about their activity on the Online Store website by a given person - for this purpose, you can, for example, install a browser add-on provided by Google Ireland Ltd. available here: https : //tools.google.com/dlpage/gaoptout? hl = pl
7.9 The Administrator may use the Facebook Pixel service provided by Facebook Ireland Limited (4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland) in the Online Store. This service helps the Administrator measure the effectiveness of advertisements and find out what actions are taken by visitors to the online store, as well as display relevant advertisements to these people. Detailed information on the operation of Facebook Pixel can be found at the following internet address:
https://www.facebook.com/business/help/742478679120153?helpref=page_content
7.10 Managing the operation of Facebook Pixel is possible through the ad settings in your account on Facebook.com:
https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen
8. Final provisions
8.1. The Online Store may contain links to other websites. The administrator urges that after switching to other websites, read the privacy policy established there. This privacy policy applies only to the Administrator's Online Store phdoctorlab.pl .
8.2. This Privacy Policy constitutes an attachment to the Regulations of the Online Store posted on the Store's website phdoctorlab.pl . Acceptance of the Store Regulations is tantamount to acceptance of this Privacy Policy.